Let’s start off by getting down to the meat of the subject here; hospitality management isn’t for everyone. If you’re not really a people person or can’t handle a high level of interpersonal interaction on a regular basis, you might want to consider an education in something other than hospitality management. Now given, you don’t have to be a chatty-Cathy or super-social person to work within the industry, but it certainly helps to enjoy a certain level of social interaction as well as helping others and providing quality customer service. If nothing else, having a social side can at least help you enjoy your hospitality management role rather than having you end up looking at it with distain and praying for a role in another industry to come along and save you from your work.
Work types and roles
When it comes to the type of work and roles you’ll likely be encountering in hospitality management, there is a variety of options in which you could find yourself. This can be one of the benefits of working within the hospitality field. It could be that you’re working in a mega-hotel in an urban environment. You could find yourself island-hopping on a cruise ship in the Caribbean or other worldly location. Otherwise, you might find yourself working in a hip club in Miami, managing a hotspot restaurant in New York, overseeing a trendy bar in LA, or handling guest service as a concierge in a boutique hotel in Chicago or assisting guests in a quaint resort in the Appalachians.
Is hospitality management the right path?
With job options and career advancement opportunities nationwide as well as worldwide, there are a number of ways in which to pursue your hospitality management career after graduation. But let’s focus on that graduation part for a minute. First off, you have to determine not only if the work within the hospitality field — which can be fast-paced and energy filled — is right for you and your personality, but whether the educational coursework is something you’d be interested in completing as well.
Not everyone is cut out for work in the hospitality field. Work in many hospitality environments can entail long hours, lots of guest interaction, the ability to think on your feet, decision-make and problem-solve quickly, and often involves hands-on managing when the situation calls for it. From jumping in to help train an employee, to helping out on the floor and even rolling up your sleeves to pull some weight if an employee calls off, a manager’s roll within the hospitality field can be filled with a variety of work activities. There could be paper pushing office activities like scheduling, budgeting, and taking inventory. Maybe your day will be filled more with social interaction involving employee training and resolving workplace conflict, solving guest issues, or just ensuring that guests and employees alike have what they need either to make their stay more enjoyable or do their work more effectively. And there could be much more physical labor like bussing tables, doing laundry, cleaning floors or guest rooms, washing dishes, and any number of other activities that go into the maintenance of a bar, restaurant, or hotel.
So if you don’t really like dealing with people, aren’t looking for a job that can require a little hard labor from you, or you aren’t great at making quick decisions, then maybe work in the hospitality field isn’t the best match for you. But if you’re looking for work in a fast-paced, often energy-filled industry in which there can be variety not only in the jobs you do, but the career path potential as well, then you might fit well in a hospitality role.
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The author is not a licensed educational professional or academic or career advisor. This article is for informational purposes only and does not constitute advice of any kind. Any action taken by the reader due to the information provided in this article is solely at the reader’s discretion.