I am currently in cosmetology school and there are certain habits that my instructors are instilling in my classmates and I that will help our careers in the long run. I’m very grateful for that and I hope to become as good as they are in both a business and creative sense. Having said that, as a client to different hairdressers in the past there are distinctive types of hairdressers that I want to avoid and also avoid becoming once I leave school. Those types of hairdressers are:
1) The hairdresser that is always late. Being late is a bad habit of mine as well but by being in school and with the possibility of being fined for being super late is helping me break this habit. It’s bad when the clients throw the hairdresser off because of their lateness, but when the hairdresser throws the client off consistently, the client will eventually go somewhere else.
2) The hairdresser that takes long breaks or too many breaks while working on one head.These types of breaks are annoying. When a stylist is not prepared or they have to take many unnecessary breaks, it takes longer to get the client in and out of the chair. In addition to that, long breaks are irritating as well. When I say this I’m referring to the “Let me go fix dinner and pick up my kids from school out yonder” type of breaks. These types of breaks usually happen with a stylist who is working from home. However, a business is still a business no matter where it is done. Certain hairstyles do take a lot of time and require taking timely breaks (braid extensions, for example), but I said timely breaks, not ridiculous breaks. In order to counter this for myself as a stylist, or anyone else, preparation is key. Life does throw curve balls at times but being well prepared in advance is what’s needed. Having someone pick up the kids, having dinner made beforehand, and having all of the supplies needed for one hairstyle beforehand is essential.
3) The hairdresser that charges hidden fees at the end of the service. I have fallen victim to this trickery before. I have gone to a salon where at the end of the service, the stylist charged me more than what she quoted me at the beginning of the service. I believe it was a texture fee or a “nappy fee” as I like to call it. I wouldn’t charge a texture fee to anyone because no one is responsible for how their hair comes out of their head naturally. I know there are some stylists who said they would charge for it. But my problem with this is the fact the fee was hidden and not told to me from the beginning. Although clients do have a responsibility to ask as many questions as possible before agreeing to get their hair done, the stylist should be as up front as possible of their fees and why they are charging that much.
4) The hairdresser with misbehaving children in their place of business. I do understand it when parents have to bring their children to work. Life happens sometimes. However, when the hairdresser doesn’t discipline their children or give their kids something to do, the children can become a distraction to the clients in the shop. It’s not fair to the client who wants peace and quiet. However, there are some salons that have a “no kid” policy. People who want to be kid free at the salon should find these types of shops. I’m not writing this because I dislike children. I actually love children and like it when they come to my school to get their hair done. I’m only talking about the stylists (and clients) that bring their children in and don’t think that their children are a problem when in fact, they are.
5) Hairdressers that work slowly on one head. I will admit that I am guilty of this but I’m in school and I have time to work on my speed. Also, as a client, I don’t mind a stylist that takes their time but I also like to get in and out while not feeling like I have spent my whole day at the salon. This is one of the reasons why a lot of women are taking care of their hair at home. In addition to that, from the stylist point of view, working slowly means less heads in one day. That’s one reason why I need to work on my need for speed.
As a stylist, I need to improve on my speed and punctuality among other things in order to be the best that I can be. I hope to avoid being the types of hairdressers that I described above and hope to help other stylists learn to never stop improving.