“Assumptions are the termites of relationships.”
― Henry Winkler
In the modern-day workplace, there are many very important work skills. Experience, technical skills, and punctuality are all things that bosses look for in a possible employee. However, people skills (that is the capability to interact well with others) are the one group of skills that people most often forget that they must have.
People skills defined as various attributes that allow people to work well with others. Although they could also easily be called “likeability” or “friendliness”, the reality is that all of these skills rest in the basis of effective communication. People skills often come down to how people interact with each other. From a non- verbal perspective, they are often related to attributes such empathy, humanity, and compassion.
Having these good people skills in the work place will make you more effective at maximizing productive human interaction to everyone’s benefit. In a workplace we generally want to connect with others on a humane level, as the alternate is a bland environment with low productivity. As such the more you demonstrate these attributes the faster your career will advance, as it is the person with strong emotional intelligence that will make the most effective corporate leader. People who realize that the importance of relationships built of mutual respect will often be well liked by both their bosses and their co-workers.
Wise managers also know that they need to have teams with good people skills to work together well. Given the choice between two employees seeking promotion, the one that has the better people skills will usually win. Good people skills are more difficult for a manager to teach than technical skills, but they are definitely worth it in the long run.
Here are some examples of people skills that people should try to show in the workplace:
1) The ability to relate to others.
Having the capability to understand someone’s position or capabilities is crucial in a business environment. This can be learned partially by having a well rounded set of experiences and personality.
2) Have the ability to communicate well
This is arguably the most important people skill because encompasses your persona and ability to get along with others, persuade others and get others to listen to what you have to say.
3) Patience with others
If you can keep a level head in stressful situations, you will definitely be noticed by management, and will considered to be a strong asset in the work place. When your boss is forced to deal with troublemakers he/ she will remember the troublemakers next time promotions come around.
4) Ability to trust and be trusted by others
Lying and cheating will never allow you to advance in the long run. Those who are people of their word will always get farther than those who try to operate in a vacuum.
5) Active listening skills
Hearing someone and actively listening to people are two different things. Hearing someone often implies that you have already started to form a response before they have finished speaking, while actively listening requires you to hear and give conscious thought to what they have to say. This is a skill that will make you more approachable and better respected, especially if you are in a leadership position. It requires you to take time to seriously consider what people have to say, but this talent can be practiced and honed.
References: www.goodreads.com, http://everydaylife.globalpost.com/