I don’t pretend to be a computer genius or an IT tech. I’m an ordinary, everyday computer user who occasionally downloads a program thinking it may be something I need. Unfortunately, I’ve learned the hard way that things aren’t as easy to get rid of once you install them. I’ve also learned that some items which come attached to those programs can cause problems above and beyond the ability to annoy you. Some even act as though they defy explanation or reason when you try to get rid of them.
Recently, I thought I needed an upgrade in my flash player, but wound up with more aggravation than I bargained for. I received several “add-ons” to the download, one being a visual bee searchbar. I was able to uninstall just about everything that made my computer suddenly act stupid. I uninstalled visual bee from the control panel, but it was still there.
I tried everything I could think of including restoring my system to an earlier restore point. It was still there. I asked for help online; the most popular answer was to run a virus scan. The problem was, this was no virus. I ran:
- · Microsoft Security Essentials (free)
- · SuperAntiSpy- trial version (free)
- · Glary Utilities (free)
- · Malware Bytes- trial version (free)
- · Microsoft Malicious Software Removal Tool (free)
A small multitude of malware, spyware, adware and so forth were identified and removed. My computer was much faster and worked fine, but it was still there.
I came to realize that this was none of the above. It was somehow being recognized as a program, but since I had uninstalled it from the only place I knew, that being the control panel’s “add or remove a program” list, I was stumped. I did not have the time or money to take my computer to a repair shop for help.
In desperation, I decided to try one last thing. I looked at the searchbar that contained the address of this insidious program. I deleted everything back to the basic, http://www.visualbee.delta-search.com and see if I could contact someone for help. To my surprise, it was there on the main site at the very bottom of the page.
I clicked on the “About Us” icon and a page for Delta Search came up with a listing for removing Visualbee from various browsers. I clicked on Firefox, because that is what I used. I followed the instructions to the letter. Finally- it was gone. You have to follow all the instructions completely to get rid of it, because it is so embedded into your computer.
Today, my computer is free from this search toolbar. I have learned a valuable lesson to keep it protected and cleaned up.
1. Before downloading anything, read every little screen the program has before completing the download.
2. Run the programs noted above every month to keep the computer running at its best.
3. If everything else fails, try to get to the item’s main or home page. If the page doesn’t list how to remove the item, try to find a “Contact Us” button. Include the browser you use, the version installed on your computer and what you did to try to remove the item from your system.
4. If all that doesn’t pan out, an IT professional may be the way to go. Perhaps your browser’s main troubleshooting page or forum has a solution.
If you are unsure about performing advance tasks in or on your computer’s systems, it is best to leave it to someone who knows how.
Source: The author of this article has over 40 years of experience in diverse forms of crafting, designing, and building furniture, outdoor projects and more.