If you want to succeed at work, home, the neighborhood…wherever, this information is important. Personal effectiveness is a soft skill usually learned on your own and influenced by your home, community, and surroundings.
This core competency isn’t something taught and graded in schools, but we have help from the Department of Labor in defining what it looks like.
The Employment and Training Administration arm of the Department of Labor, considers personal effectiveness and interpersonal skills so important, that all industry core competency models include them.
Why You Need Personal Effectiveness
You have to have personal effectiveness competencies if you want to do life successfully. These skills may be underdeveloped if you weren’t surrounded by “it” people growing up, but it’s never too late to learn. And the payoff will be huge. Personal effectiveness skills break down into six categories.
- Interpersonal Skills
- Dependability & Reliability
- Willingness to Learn
This article, the first in a series of six, shows you how to achieve personal effectiveness through interpersonal skills.
Interpersonal Skills – The First Step Towards Personal Effectiveness
Here is the breakdown of the interpersonal skills recommended by the Employment and Training Administration. These are the actions and behaviors you want to demonstrate, because when your do… good things happen!
Demonstrate Empathy and Sensitivity
- Shows genuine interest in others
- Demonstrates understanding regarding the needs and feelings of others
- Helps others deal with delicate interpersonal difficulties as appropriate
- Looks for ways to help people; always offers to help
Demonstrate that You Can Read People
- Recognizes and understands body language and nuance
- Recognizes when dealings with others are tense
Keep the Lines Open
- Keeps lines of communication open
- Is approachable
- Is trustworthy and credible
Get Along with Everyone
- Shows respect for the views and differences of others
- Strives to have environments that values diversity of individuals and ideas
- Is flexible and unbiased when dealing with diverse groups
- Listens to and gives consideration to other perspectives so that effective relationships are possible
- Knows how to get all people to work together, regardless of age, race, gender, viewpoint
Being smart, rich, attractive…none of those things matter one bit, if you don’t have personal effectiveness. The secret that helps people become successful, is having great interpersonal skills.