People who travel regularly have certain things they want to have with their accommodations. It seems most people want to settle into a place that can provide them with the same level of comfort as their own home. In order to determine which amenities were most important to travelers, Hotels.com® conducted a survey of over 8,000 people from approximately 28 different countries around the world.
The results show that the top thing most travelers must have when staying away from home are free food, free Wi-Fi and an assortment beverages with the caffeinated variety topping the list.
When it comes to free Wi-Fi, there were 34 percent who said it was a top factor for choosing accommodations on leisure trips, and 56 percent said it was essential for business stays. There were 66 percent of respondents who wanted Wi-Fi to be a standard feature in all hotels. Staying connected was so important to travelers that free Wi-Fi beat out both complimentary breakfasts and free parking, when it came to a major factor in choosing a place to stay for business or leisure. Only 11 percent of people were willing to pay for Wi-Fi.
When it came to other forms of technology, 23 percent of respondents wanted high-end coffee makers. A room that was designed to have its technology controlled with a single remote attracted approximately 20 percent of travelers.
There were 43 percent of respondents who said the most appreciated amenity was complimentary bottled water. There were 13 percent who placed a high value on having a safe in their room.
A free breakfast was important to 31 percent of travelers, and any event such as wine tasting with free food and drinks attracted 42 percent of respondents. Out of those who stayed at luxury hotels, 26 percent said their favorite amenity was a fitness center and spa. There were 21 percent who liked designer toiletries.
There were 26 percent of travelers who liked bath menus/bath butler, and 24 percent liked a turn down service.
Approximately 54 percent of people claimed the most extreme amenity they wanted to experience at a luxury hotel was the complimentary use of a Rolls Royce Phantom.
In a February 20, 2013 press release Taylor L. Cole, director public relations and social media, North America at Hotels.com is quoted as saying “With an increase in airlines and airports offering free Wi-Fi, tech-savvy travelers expect the experience to continue upon arrival at their hotel,” said. “They are using their tablets, smart phones and laptops to plan activities, stay connected to family and even order a delivery meal straight to their hotel room, so it’s no surprise they require free and fast Wi-Fi.”
OTHER ARTICLES BY THE AUTHOR
Most Romantic Hotels in the United States and Around the World
Traveling Together Intensifies a Couple’s Relationship
The 25 Most Romantic Dining Cities in the United States