Running into computer problems is very, very common. Whatever operating system you are using, no matter how expensive your computer maybe, you’ll most definitely run into problems with your computer. Operating system problems are quite common such as system freezes, blue screen, application closing by itself, weird stuff on your screen, files missing, your operating system won’t start up or it keeps restarting on its own. The list goes on.
There are a lot of tools available to you, especially on newer operating systems such as Windows 7. And one of them is the reliability history. You probably have not heard of this before. Just type in reliability history on the start menu search box and you’ll be able to access this tool.
Among the troubleshooting questions I ask first is, “What have you done prior to having this issue or error?” And most of the time, the people I help would try to enumerate lots and lots of things. But do you actually remember the things you were doing before an error occurs? Or do you really specifically know what caused the problem? This is where reliability history comes in. I’ll explain it as simple as I possibly can.
The reliability history lists all the major events that happened on your operating system in the past few days/weeks. These include, but are not limited to, application installation/removal, hardware installation, driver modification, major reconfigurations and so on.
It’s also a line graph which shows you, theoretically, how reliable your system is especially when there are events. When you encounter an error, you’ll see it on the reliability history graph and it will tell you what specific error you encountered such as Windows shutting down unexpectedly, failed installations or programs that did not respond. You can even report these errors and find solutions on the internet. It will be denoted by the usual red “x”.
You can even set it to show events per day or compress it to week view. You can also double left click on the events to see more details about that particular event. If it’s an error, it will usually show you the error messages and the error code. If it’s an installation or application-specific, you’ll see the application name, version, manufacturer, and so on. You can also save it as an .XML file for exporting or if you’d like to send it to someone else.
Just remember that the reliability history is not a tool to fix these errors. This is just a diagnostic tool that could help you determine the specific reason why you’re having problems with your Windows 7 operating system. Was it a configuration that you changed? An application you removed or an error that you received? The important thing is you’ll have an idea what caused the problem so you can fix the right problem. This is one of the best options/tools to start with.